Effective Date: August 12, 2026
Total Look Hair Co. respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, schedule an appointment, or use our services.
Information We Collect
We may collect information you voluntarily provide to us, including your name, email address, telephone number, appointment information, consultation or intake information, and other information you choose to provide when communicating with Total Look Hair Co.
When relevant to a consultation or service, we may also collect information you provide about your hair and scalp concerns, hair-loss history, preferences, photographs or assessment images, and information necessary to provide cranial prosthetic or other non-surgical hair replacement services.
Our website and service providers may also automatically collect limited technical information, such as browser or device information, website activity, and cookies or similar technologies.
How We Use Your Information
We may use information we collect to:
Schedule, confirm, manage, and follow up on appointments.
Respond to questions and provide requested services.
Prepare consultation-related information and personalized recommendations.
Communicate service information, reminders, and important updates.
Process transactions and maintain appropriate business records.
Improve our website, services, and client experience.
Meet applicable legal, regulatory, insurance, or business requirements.
Text Messages and Email Communications
If you provide your telephone number or email address and consent to receive communications, Total Look Hair Co. may send appointment confirmations, reminders, service-related communications, and other communications you have authorized.
Consent to receive marketing communications is not a condition of purchasing our services. You may opt out of marketing communications at any time using the unsubscribe or opt-out instructions provided with the communication. Service-related communications may still be sent when necessary to manage an appointment or requested service.
Cookies and Website Technologies
Our website may use cookies and similar technologies for website functionality, security, analytics, and improving the visitor experience.
Where available, you may use our cookie preference controls to accept, decline, or manage non-essential cookies.
Service Providers
Total Look Hair Co. uses third-party service providers to support business operations, including website hosting, scheduling, communications, payment processing, video conferencing, and other technology services.
These providers may process information on our behalf as necessary to perform their services. We do not sell your personal information in exchange for money.
Information Sharing
We may disclose personal information when reasonably necessary to provide a service you request, work with service providers acting on our behalf, comply with applicable law or legal obligations, protect our rights or the safety of others, or when you authorize us to do so.
Information Security
We use reasonable administrative and technical safeguards designed to protect personal information. However, no website, electronic communication, or information-storage system can be guaranteed to be completely secure.
Children's Information
Total Look Hair Co. provides certain services for children with the involvement of a parent or legal guardian. Information concerning a minor should be provided by or with the authorization of the child's parent or legal guardian.
Our website is not intended for children to independently submit personal information without appropriate parental or guardian involvement.
Your Privacy Choices
You may contact us to request access to or correction or deletion of personal information we maintain about you, subject to applicable legal and record-retention requirements.
California residents may also have additional privacy rights under applicable California law. We will respond to applicable privacy requests as required by law.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. The effective date at the top of this page will indicate when the policy was last updated.
Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:
Total Look Hair Co.
Rancho Cucamonga, California
Email: contact@totallook-hairco.com